Customer Service Standards

It’s All About Your Business

Understanding the business challenges that our clients face, as well as their operating philosophies and practices, helps the lawyers of Wimberly Lawson render precise and cost-effective solutions to your labor and employment problems.

What we will do for you:

  • We will listen to your problem – really listen
  • We will return your phone call before the end of the business day or make other arrangements to respond to your needs as soon as possible
  • We will meet with you on site, or anywhere you propose, anytime – 24/7
  • We will not place an attorney on your project who cannot assist in finding the solution – our attorneys do not train on your clock
  • We tender our bills on a monthly basis. All services are itemized by task and time. We do not “block bill.” You will know exactly what you have received for your payment
  • Any concerns regarding service or billings are resolved quickly by the managing member of the Firm